Where we refer to ‘we’, ‘us’ or ‘Block’ means Block Design, of The Forge, Newport, St Germans, Cornwall, PL12 5NX. We are the data controller and are responsible for the ways in which your personal data is collected and stored, in line with the latest data protection legislation.
How and why we use your personal data
To process your purchase transactions: When you purchase from us, we collect the personal information you give us such as your name, address, phone number and email address for the purpose of processing your order. Some of these details are then used via a password protected third party courier system for the purpose of delivering your items to you. We also store your contact details within our password protected website system, which are then archived every year. We do not hold any payment details – the only payments we accept are via secure, encrypted website portals Worldpay and Paypal and via our password protected bank account.
To communicate with you and inform you of news and offers you might like: When you have purchased from us, signed up for our newsletter, given us your details at a tradeshow or press event, or communicated with us via social media, we will use your details to keep you informed of news and information on products or events taking place via a third party email system, Campaign Monitor. At any point, you have the opportunity to opt out of these communications via the ‘unsubscribe’ button at the bottom of emails you receive from us, or by contacting us directly on email@example.com or 01503 230 003.
Please note that we do not in any circumstances share your contact details and other personal data with other companies for marketing purposes, unless we have obtained your specific consent to do so.
Performance and Advanced Analytical Cookies
These cookies help us to measure and analyse how our customers use the website and interact with various elements of it. This tracking is anonymised but it might, in rare cases, be possible to identify you. However, this information is never shared with third parties or used for marketing and advertising.
External Third Party Marketing Cookies
These cookies are used to improve the relevancy of advertising campaigns you receive. We do not share this information with third parties or use it in any other way than to measure the effectiveness of our advertising.
Social Sharing Cookies
These cookies are used when you share information using a social media sharing button or "like" button on our sites - or you link your account or engage with our content on or through a social networking site.
Privacy Policies of our third party providers
Campaign Monitor: https://www.campaignmonitor.com/policies/#privacy-policy
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
If at any time you wish to request what personal data we hold on you, please do get in touch with us on firstname.lastname@example.org or 01503 230 003 and we will come back to you within 72 working hours with the information held.
Last updated: June 2021